Refund Policy
Last updated: November 10, 2026Every Shop Plans purchase is covered by a 30-day unconditional money-back guarantee.
1. How the guarantee works
You have 30 days from the date of purchase to go through the plans and use them in your shop. If for any reason they do not meet your expectations, you can ask for a full refund. No questions asked.
2. How to request a refund
- Send an email to contact@shop-plans.pro within 30 days of your purchase.
- Use the same email address you used at checkout, or include it in your message, so we can find your order.
3. When you receive the money
Refunds are issued to the original payment method. Once we process the request, the time for the amount to appear depends on your bank or payment provider, usually between 5 and 10 business days.
4. Add-ons
Optional add-ons bought together with the main product are refunded on the same terms.
5. Questions
Write to contact@shop-plans.pro, Monday to Friday, 9 AM to 6 PM.